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Black Diamond, Pieps, and POC have issued a recall for the first generation of the 2014 Editor’s Choice Snow Award-winning JetForce avalanche packs. The recall is due to technical issues that prevent the airbag from deploy or cause the system to shut down in certain cases.
There have been no reported accidents or injuries resulting from the malfunctions and a firmware update is available to fix the problem, officials said.
How to return your pack
Customers should visit http://www.jetforcerecall.com for details on how to return their packs for repair. The returns should include the entire pack, device and battery. Officials said the time-of-repair should run about 10 business days.
The units can be identified by a manufacturing date code printed on a label located inside the front pocket (see photo below). Units bearing date codes from 4275 to 5077 are subject to the recall.
The affected units were include the following model names:
>> Black Diamond Pilot 11 JetForce Pack
>> Black Diamond Halo 28 JetForce Pack
>> Black Diamond Saga 40 JetForce Pack
>> PIEPS JetForce Tour Rider 24
>> PIEPS JetForce Tour Pro 34
>> POC Thorax 11 Backpack
Read more about the technical details of the recall on our sister site, SNEWS.